Reciprocity Charges Discrepancies
If you're finding Reciprocity related discrepancies between your reports and what members are seeing when they login, it's probably since your campaign has yet to end (i.e. your Campaign End Date has arrived). Members cannot see Reciprocity entries or charges until that time.
Related Articles
Auto-Charge Reciprocity Procedure
With Auto-Charge Reciprocity members don't need to login to pay their balance, rather you can charge all these balances at the end of the Campaign. The Auto-Charge Reciprocity feature in campaign settings must be activated at the beginning of your ...
Reciprocity Overview
One of the most popular features that Comsend offers is Reciprocity which accounts for an average of more than 25% of income generated by communities. Reciprocity features can be found in your Campaign settings in the Pricing and Settings tab. You'll ...
Enabling your PayPal account for Auto-Charge Reciprocity Payments
To enable Auto-Charge Reciprocity payments, you need a PayPal Business account. Once you confirm that you have one, you'll create an App from the PayPal Developer Dashboard, then use the provided Client ID and Client Secret key to fill in the ...
Campaign Wrap-up Checklist
Following is a check-list for your campaign wrap-up: Confirm that your campaign ended You can check the End-Date in your campaign settings (if the campaign is not live it will also no longer be highlighted in green from the campaign drop-down). ...
Discount Codes
Discount Codes are used to extend special discounts to designated members. For example you might extend a 20% discount for all staff members. The discount codes are applied by members when they login and you can email these members separately (e.g. ...