Admin Users

Every person who needs access to the account's administrator portal needs their own admin account. Support will create a new Head Admin user when establishing a new account, after which the management of other admin users for the account is managed by the Head Admin for the account.

In the Preferences area (gear wheel, upper right) Head Admins can view a list of all other admins for the account, and they can:

1. Make any changes to the admins (including designating anyone as a Head Admin)
   
2. Add new admins (the "Add Admin" button)
   
3. Delete an admin (the "x" under Action).
   

Any changes to the Admin Users table is automatically saved as you exit the field.

When creating new users, we suggest that usernames are the person's email address.  We also recommend enabling Two-Factor Authentication (2FA) to enhance the security of your account (see more on 2FA).

You can also email admins directly from this table (envelope icon in the Action column) with a default template explaining how the admin should login if they forgot their password (convenient for new admins).

It may be necessary to clear your cache and delete cookies for the above table to appear.  If you still don't see the table, confirm with support that you are a Head Admin.

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