Resetting Display Information

Resetting Display Information

Sometimes your standard name fields (First Names and Last Name) are updated, but your Display Information fields are not. 

What can you do to trigger the default setting for all your members?
1. Export your member list
2. Populate "None" (without the quotation marks) in all four Display Information fields for all your members.
3. Upload your member list (you can match on Member ID only).

Since the upload will clean the contents of these Display Information fields, the default setting (First Name followed by Last Name) will be triggered.
    • Related Articles

    • Display Fields

      Comsend allows you to specify how you want your members' names to appear in the various outputs: Your email invitation uses the First Letter display field The Member list uses the Member List display field The Final Letter display field is typically ...
    • How do I handle different last names in my Excel?

      An example of different last names is: Ann Goldberg & Ira Cohen The common way to handle when populating your fields in an Excel template (or when populating your member's information in Comsend) is as follows: Set the Last name field to: Cohen Set ...
    • Special Characters

      If you're missing a special character in your member information, such as an é (accented e) and perhaps seeing a "?" in the place you'd expect one, the character may have been lost in the process of file transfers in Excel or the CSV format. To fix ...
    • Displaying the Address besides the Names

      If you'd like, you can include parts or all of the members' address in one of the Display fields, e.g. in the Member List field. Doing so makes it easier for members to distinguish between families of identical names when they're making selections. ...
    • Comsend Dashboard

      The Comsend Dashboard has several components, each displaying valuable information about your campaigns. Typically the dashboard will be associated with your current campaign. You may, however, select previous campaigns to be displayed in your ...