Making Member selections from Comsend
To make selections on behalf of members, there's no need to login as a member would, rather from the Admin portal you can directly access and edit a member's selections.
In the Members module you can click the Selections Action Icon on the right margin and that will take you to a similar view of the members.
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Making Selections
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If your members are reporting to you that they cannot make selections then it may be that your campaign is not live. Go to Campaign settings and check the dates of your campaign.