Orders that are not Finalized
At the end of your campaign, and depending on the option you choose for Finalizing member orders (see Finalize Explained) you may find that you have member selections that are not finalized, and so these will not appear in the greeting cards.
To see who did not finalize go to Reports => Participation Detailed Report and click the "Is Finalized" header twice (to sort by this column).
Your Dashboard will also indicate a warning of "unfinalized" orders.
You can finalize for these members or send an email just to those who did not finalize (see the appropriate option within the Group By drop down when selecting recipients for your email).
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